The fastest way to reach SWR is email: squarewheelrolling@gmail.com. A real human reads it. Usually the same human who packs the orders.
Returns and exchanges
Email us within 30 days of your purchase and include:
- Your order number
- The item you’re sending back
- Whether you want a refund, store credit or an exchange (and what you’d like instead)
We’ll reply with where to send it. The full details are on the Shipping & Returns page.
Everything else
Questions about sizing, a problem with your order, or just want to talk jiu jitsu? Same email. There’s no phone number. That’s on purpose.